Gaya APA
Tjiptono, Fandy. (2017).
Service management : mewujudkan layanan prima (3).
Yogyakarta:
Andi.
Gaya Chicago
Tjiptono, Fandy.
Service management : mewujudkan layanan prima.
3
Yogyakarta:
Andi,
2017.
Text.
Gaya MLA
Tjiptono, Fandy.
Service management : mewujudkan layanan prima.
3
Yogyakarta:
Andi,
2017.
Text.
Gaya Turabian
Tjiptono, Fandy.
Service management : mewujudkan layanan prima.
3
Yogyakarta:
Andi,
2017.
Print.