17
1
10
Total quality management
Tjiptono, Fandy
Additional Author
Diana, Anastasia
Additional Author
mixed material
9797310876
Yogyakarta
Andi
2003
TQM.jpg.jpg
Pelanggan puas? tak cukup!
Tjiptono, Fandy
Additional Author
Diana, Anastasia
Additional Author
mixed material
9789792952469
Yogyakarta
Andi
2015
Pelanggan_Puas_Tak_Cukup%21_-_Fandy_Tjiptono__Anastasia_Diana.jpg.jpg
Service, quality dan satisfaction
Tjiptono, Fandy
Additional Author
Chandra, Gregorius
Additional Author
mixed material
9789792953848
Yogyakarta
Andi
2016
Service__Quality_Dan_Satisfaction_Edisi_4_-_Fandy_Tjiptono__Gregorius_Chandra.jpeg.jpeg
Strategi pemasaran
Tjiptono, Fandy
Additional Author
mixed material
9789792953497
Yogyakarta
Andi
2017
STRATEGI_PEMASARAN_ED_4___FANDY_TJIPTONO.jpg.jpg
Marketing scales
Tjiptono, Fandy
Additional Author
Diana, Anastasia
Additional Author
Chandra, Yanto
Additional Author
mixed material
9797313492
Yogyakarta
Andi
2004
Manajemen & strategi merek
Tjiptono, Fandy
Primary Author
mixed material
9789792926699
Yogyakarta
Andi
2011
merek.jpg.jpg
Pemasaran jasa:
prinsip, penerapan, penelitian
Tjiptono, Fandy
Primary Author
mixed material
9789792990836
Yogyakarta
Andi
2019
Pemasaran-Jasa-Prinsip-Penerapan-dan-Penelitian-Edisi-Terbaru.jpg.jpg
Prinsip-prinsip total quality service
Tjiptono, Fandy
Additional Author
mixed material
9797630900
Yogyakarta
Andi
2005
Pemasaran strategik
Tjiptono, Fandy
Additional Author
Chandra, Gregorius
Additional Author
mixed material
9789792934373
Yogyakarta
Andi
2012
Strategi pemasaran
Tjiptono, Fandy
Additional Author
mixed material
9789792953497
Yogyakarta
Andi
2015